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The Successful Adviser by James McCracken

The Successful Adviser is a podcast created for the mortgage and finance professionals who wants to become the preeminent advisor to their clients. James McCracken interviews some of the most successful advisors, influencers and suppliers in the mortgage and finance industry to share expert insights and real-life stories so you can achieve your goals and enjoy more success in your business.
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The Successful Adviser by James McCracken
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Now displaying: July, 2019
Jul 30, 2019

Troy Chapman is the founder of Country Wide Wealth, a boutique financial planning practice that has seen exceptional growth since it’s inception 10 years ago.

 

As a business banker turned financial advisor, Troy Chapman recognised that to turn his practice into a business of substance would require more than just delivering outstanding service to clients.

 

For that reason, he sought to approach local service professionals such as accountants to establish formal joint venture agreements that would help deliver ongoing value for clients and for both service firms.

 

The net result is that Troy has since grown his practice into a business that now employs 4 full-time team members, with another advisor likely to join the team soon.

 

Though the JV formalises the process, like any good relationship, it still requires ongoing communication and investment into maintaining trust with each other so they can derive the full value.  This means that occasionally, Troy will sit in a JV partner’s office, and so too will the broker’s that have joined his business.

 

The expansion into lending happened somewhat organically via a mortgage broking client whom Troy was already referring people to, and for which that broker is now an equity partner.  The bulk of clients who are referred for lending is for refinancing, though as Troy outlines, the goal is to look at their whole situation and ensure that beyond a great rate, they are given a lending structure and strategy to pay their down as quickly as possible.

 

Key insights from the conversation with Troy include:

 

  • If you have an existing relationship with a referral partner and you want to formalise it, a joint venture can help make it more profitable for all concerned
  • In all instances, the relationship is founded on trust and the exchange of money should only happen once those values are established
  • Joint ventures can make it easier to remove any ‘weirdness’ around referral fees, as fees are paid to a business (the joint venture) instead of just being given to another party
  • Centres of influence (i.e. other professionals) have been immensely important in helping establish Troy’s business and deliver on average 3 to 4 new referred people every single week

 

Find out more about Troy and the team here:

Jul 26, 2019

Tanya Somerton is on a mission to help people move onwards and upwards in their life during what is no doubt generally regarded as a less-than-ideal experience, divorce.

Jul 23, 2019

Every once in a while, a person comes along who sets standards for others can aspire to in terms of results and contribution.

Andrew Mirams is such a person.

A former banker, Andrew decided to take control of his own destiny by establishing a business where he could offer superior outcomes, services, and solutions to his clients.

And though this mantra is the fundamental proposition of many brokers, in Andrew’s case, it’s delivered upon in every component of his business to such a level of refinement that clients can’t help but want to tell others about their experience.

To be sure though, Andrew’s current standing amongst the top-most echelon of the broker landscape has been a journey of learning, effort and paying it forward.

With a positive ‘glass half full’ attitude and a way of communicating with clients that inspire what they can ‘gain’, not just ‘save’, Andrew’s service is complemented by a back office that frees up his time and delivers the outcomes clients expect.

A father of two, Andrew is cognisant of not just writing award-winning results, but doing something that his kids will be proud of.

Clearly, it’s working, as his son Lachlan is now a broker in the business and his daughter has helped shape his thinking and realise that difference he is making to people’s lives on a daily basis.

Naturally, a strong work ethic is a given to write prolific volumes, but it’s not without its rewards.  In 2018, Andrew took 10-weeks off and is focused on playing the world’s top 100 golf courses.

Andrew’s philosophy in business includes:

  • Being a life-long learner: which interestingly, is a common trait amongst the very elite in virtually any endeavour
  • Outcomes-focused: think client result, not rate
  • Playing to his strengths and relinquishing himself of the important yet ‘lower value’ tasks that can be delegated to others
  • Freeing up and managing his time.  Andrew has not only invested in great support, but he also protects and manages his time daily so he can remain focused on the actions that are the highest and best use of his time
  • Continually marketing to drive a steady flow of new enquiry into the business
  • Leveraging and forever building his networks to forge new relationships and deliver ongoing value

Intuitive Finance

If you’d like to get a glimpse into how Intuitive Finance articulate their value and present their brand, visit them via the above link.

Jul 16, 2019

Arguably, the most renowned agri-broking business in Australia is Robinson-Sewell Partners, which has experienced significant growth since its inception in October 2010.

In this interview, co-founder Brad Sewell takes us behind-the-scenes where he shares several insights that have enabled them to build their preeminent reputation and run a highly profitable brokerage.

Part of their strategy for success including reconciling their numbers, every month, without fail.  Not just their appointments, submissions and settlements. They also review their operating expenses, total revenue and are heavily focused on their profit.

As Brad explains, one part of producing healthy profit results is to be cost-conscious whereby their operating costs are markedly less than the industry average. 

To grow their footprint, the business has recently taken on several co-directors, under a Pty/Ltd model, whereby each new broker operates a separate entity under the brand with the view of servicing more agri-clients and for the business to perform.

To complement their business model, Brad and Ian have also built strong relationships with their lender business-partners so they can help co-deliver efficient lending solutions for clients.

If you would like to find out more about Brad and the team at Robinson-Sewell Partners, visit their website here: https://robinsonsewell.com.au/

Double Your Settlements:

Watch this free training so you can double your settlement volumes with structure and consistency.

 

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